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Contact Us

Customer Service

Email: csnorthbay@wm.com
Phone: 510-537-5500

Customer Service Hours of Operation

Mon - Fri
7 a.m. - 5 p.m.

Customer Service Closed:

  • New Year's Day
  • Independence Day
  • Memorial Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Collection Holidays:

  • New Year's Day
  • Independence Day
  • Christmas Day